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There’s a New Coach in the House

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You can tell someone is called to a profession when, without much formal training, they are able to hold their own with the best in the field. Harte Logan, a member of our CultureSync team, and in full disclosure my wife of 10 years, is one of those people in the field of leadership coaching. When Steve Zaffron and I …

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How to Make Your Idiot Boss More Perceptive

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The boss who never has a good idea. The colleague who’s a serious Debbie Downer. The employee who is always so positive you wonder if they ever really evaluate anything. You can’t change them, but you can change how you perceive them, and subsequently, your relationship with them. The question is, how? I recently came across a fun technique that …

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Make the Mundane Exciting Again

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Recently, I spent a day facilitating a retreat for the leaders of a small company with a grand vision about changing the way healthcare is delivered in the United States. Ten leaders spent the day locked away in a room learning about the five stages of organizational culture, examining their default and invented futures, and then learning new practices to …

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Stage Four? Stage Four Anyone?

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Several years ago, I had dinner with a David Allen, author of Getting Things Done. His picture is on the cover of his book, and his company is named after him, the David Allen Company. He’s a spiritual guy, a Stage Four leader—clearly not interested in the ego boost building a business empire. “Why did you do that?” I asked, “why make …

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The New Wave of Spirituality: Work

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I had more time to think about the Pew research study on religion than most people. One of their pollsters phoned me when I was home sick, and since I had nothing better to do, answered what seemed like an hour of questions about my past religious activities, and my beliefs today. What I didn’t know then was that millions …

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Five worst ways to fire someone

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If you have never been fired, then you either work at a Stage Two company where under-achieving is rewarded, or you’ve chosen not to be completely honest when your boss says, “Do you have any feedback for me?” Odds are that at some point you: •    “Did not see eye-to-eye with management.”•    “Chose to go freelance”•    “Wanted to spend more …

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Recession Proofing Your Business

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Is there a secret to so-called “recession-proofing” in business? Can you still improve performance, products, and productivity when the going gets tough?    The answer to both these questions is a resounding yes…if you know how to build a world-class culture. The process is straightforward, and any company would do well to follow its lessons. Many companies plan and then …

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Tribal Leadership Tip #6

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Speak in Stages 2-5 We’ve heard hundreds of speeches from company leaders and most are as impactful as generic mayonnaise. The reason is that most speeches are written in Stage Five, and most people (96%) are in Stages Two, Three and Four.  Thus, they come across like bad graduation addresses—vague, filled with platitudes, having no relation to people’s lives. Being …

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Tribal Leadership Tip #5

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Ban Night of the Living Dead Conversations Most organizations have lots of Stage Three (“I’m great and you’re not”) bullies who thrive on dropping the culture around them to Stage Two (“My life sucks.”) Remember, Stage Three and Stage Two have an inherent dysfunctional relationship with one another.  One of their techniques is to have a ready supply of “I …

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Tribal Leadership Tip #4

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Get Out the Managerial Weed Whacker We’re often asked why companies with great cultures don’t always stay great.  Over time, most slip in the self-interests of Stage Three or the “my life sucks” of Stage Two.  One of the reasons for this slide is that people deal with temporary problems (budget shortfalls, reimbursement policies, appraisal processes, etc.) with new policies, systems, processes and …

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