The Three Laws of Performance

Wall Street Journal, USA Today and Businessweek Bestseller
Although most of us aren’t aware of it, we have a future that’s already been written. Our future is written by hopes, fears, dreams, expectations, and decisions made about life. In the same way, organizations have futures written by history, circumstances, culture, aspirations, successes and failures. These already-written futures determine the level of performance for individuals and organizations. The question is, how can these futures be rewritten?
This book is a wonderful reminder that things we don’t see determine what we do see and therefore what really gets done... The Three Laws of Performance hits the mark in providing both rich food for thought and techniques that can create profound results.
David Allen, Getting Things Done: The Art of Stress Free Productivity and Making It All Work: Winning at the Game of Work and the Business of Life
This book filled with insights, real-life encounters and experiences shows us how we may do the work of transformation. Steve and Dave have written an inspiring, practical book, applicable in the corporate, labour, political, and civil society sectors, that will assist all who seek to rewrite the future of our world.
Archbishop Desmond Tutu, Nobel Laureate Former General Secretary, South African Council of Churches
Change doesn’t happen in a vacuum; it happens when people see and hear a future they can get excited about. Steve Zaffron and Dave Logan show how true leaders sidestep stumbling blocks to articulate visions that inspire.
Ken Blanchard, Co-Author of the One Minute Manager and Leading at a Higher Level
The world needs this book; it is a gem. The ideas and stories presented are empowering tributes to leaders and organizations who create space for success.
Paul Fireman, Founder, Reebok International Chairman, Fireman Capital Partners
The first section (Chapters One, Two, and Three) takes these laws, one at a time, and shows how to apply them. You’ll see how to jettison what’s holding you back, create a future for your business, and your life beyond what’s predictably going to happen. Along the way, you’ll likely see and transform much of what is holding you back, both professionally and personally. Through the journey of these first three chapters, we’ll visit companies in South Africa, Japan, and the United States, looking into diverse industries such as aerospace, energy, construction, and mining. We’ll make stops in a high-tech start-up, a Brazilian conglomerate, even in the Harvard Business School. We’ll see that the Three Laws always hold – they are universal principles that apply any time human beings are involved in any kind of effort. We’ll see the result of understanding and applying them – dramatic elevations in performance. Section Two (Chapters Four and Five) looks at leadership in light of the Three Laws. This section identifies key leadership principles, and how to apply them in organizations. We also look at the new frontier of organizations: working effectively in the developing world, creating sustainability in communities, and generating the expansion of wealth (both material and in the well-being of people).
This section is intended for people interested in organizational leadership. If your interest is mostly personal application, you might want to skip to Section Three.Section Three (Chapters Six, Seven, and Eight) is about the personal face of leadership. Chapter Six shows how you can apply the Three Laws to yourself – and in the process expand your own leadership. Chapter Seven is about taking the walk down the path to mastery of the Three Laws. Chapter Eight is some guidance on how to take these new ideas out into your world. This book is not an academic study, although its conclusions draw on well-established lines of research. Our intent is to introduce these laws, and illustrate how their application can enhance performance. The examples almost all come from cases in which we and our colleagues have been personally involved. We’ve been there, seen it, and now we want to share it. In reading this book and applying the Three Laws, you’ll do more than find fixes to your problems. You’ll find the power to rewrite your future.

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