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CultureSync offers leaders and tribes, products, services and strategies to move to the next level of performance.
The CultureSync system is based on four principles, which we discovered while researching and writing Tribal Leadership:
- Tribal culture comes in five types, or stages—from undermining to vital.
- A tribe is the unit in which one becomes a leader.
- The tribal culture is the biggest determiner of performance. (Culture eats strategy for breakfast.)
- People and tribes only move one stage at a time.
- Great leaders, and great tribes, develop one another.
It starts with seeing what kind of culture you have, and what do about it? Are you a Tribal Leader? Find out in one minute. An abbreviated version of this process is available at www.culturemeter.com.
Imagine a “tribe” of people talking about the state of the tribe itself, and what to do about it. Our approach is to solicit and present real-time data in a meeting of the tribe, so that the tribe can see itself—including its cultural stage. We highlight the leverage points to move the tribe to the next level, but the choice is completely theirs. In the end, the tribe itself sets its own direction, and we become coaches in helping them achieve their goals.
While every tribe takes its own direction, here are some solutions we’ve implemented with our clients:
For a tribe at Stage Two: A Tribal Mentoring Program. People are paired with mentors to build their contacts, confidence, and visibility in the tribe and organization. Unlike conventional mentoring programs, this program is designed to raise the entire tribal culture to Stage Three.
For a tribe at Stage Three: Tribal Strategy, including:
- Values Excavation exercise. Most people in a tribe have an intuitive sense about the values that give the tribe its identity. Many people will say these values are why they took the job they did. But the values get covered over by politics, misunderstandings, and incidents in which people become defensive. The result of Values Excavation is a common view of the principles that make the tribe what it is.
- Craft a Noble Cause, which is the collective vision that this group struggles to achieve.
- Create a 90-day Strategy, anchored by values and reaching toward its noble cause, to accomplish a set of important outcomes. Unlike traditional approaches to strategy, Tribal Strategy ensures that as the group works together, its cultural stage will rise.
For a tribe at Stage Four: Engage in a questioning process about how this tribe can make a global impact. A market or community opportunity, if seized by a Stage Four tribe, propels it to Stage Five. In some cases, this opportunity is already in the market but hasn’t been identified. In most cases, the group will have to engineer such an opportunity. This process allows the tribe to create the future of an industry. If the culture is a Five, we say that they are on the cutting edge and would like to learn from them.
As each stage, we recommend Tribal Coaching, a process in which tribal members are coached, and then learn to coach others, to raise the entire tribal culture. Unlike conventional coaching processes, the goal is not increased capability of a person, but of an entire group.
The result of all this work is higher performance—more revenue, people who are exited by what they do, a tribe that is a magnet for talent, less politics, more directed effort, greater innovation and collaboration, and results that were impossible without the tribal focus. |
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